COVID-19

Staying Safe & Informed with Bluefish Vacation Rentals




At Bluefish Vacations, the health and wellbeing of our guests, staff and community remain our top priority. We are devoted to providing an exceptional experience and invite you to read about our Covid-specific protocols and policies, developed with guidance from the Centers for Disease Control and Prevention and local officials of the communities we operate in, as well as the Vacation Rental Management Association and their SafeHome initiative.

Should you have any questions or concerns regarding your upcoming stay, please do not hesitate to contact us via email at escape@bluefishvacations.com or by calling (269) 469 - 0468.

Flexible Cancellations

We understand this is a difficult time for travelers and to ensure guests are able to book with confidence, Bluefish Vacation Rentals has adjusted our rental policies allowing any confirmed guests increased flexibility to reschedule the dates of their upcoming stay on the property they reserved. Concerned travelers have the option to choose an alternative open date for the same property they have already booked. Revised bookings should reflect the same duration. Should you be unable to reserve an alternate date in 2021, you will be able to apply your total booking cost to a reservation in 2022 for the same property. Note, additional booking fees may apply.

Enhanced Cleaning Procedures

Bluefish Vacation Rentals has always had high standards for cleanliness in our properties. As members of the Vacation Rental Housekeeping Professionals, Bluefish Vacation Rentals’ lead housekeepers have their Certified Vacation Rental Housekeeper certificates. However, we are taking additional measures and all of our staff and vendors have undergone training for proper sanitation and disinfection procedures.

Prior to each guest arrival and following each guest departure, our rental properties are disinfected following the CDC guidelines. This includes disinfecting all hard surfaces within our vacation homes, including floors, countertops, railings, sink faucets, appliances, doorknobs, wall light switches, switch plate covers, lamp switches, cabinet hardware and remote controls. All bed linens, towels, and bathmats are laundered using disinfectant detergent at an offsite commercial launderer that can provide the high-water temperature, soaps, and sanitization needed for proper laundering.

All staff is provided with the required PPE to wear and must follow social distancing guidelines on property. Pool service, landscaping and other maintenance vendors must do the same.

Arrival and Departure Procedures

Due to additional time being needed for additional cleaning protocols at our properties, Bluefish check-in and check-out times have been revised for 2021. Our check-in time is 5:00 pm EST and our check-out time is 10:00 am EST. Early check-ins and late check-outs will not be permitted at this time. All of our homes are equipped with a key box or have keyless entries, which helps limit personal interaction during stays and lets you access your property directly without having to stop in an office or to meet anyone at check-in. Forty-eight hours prior to arrival, you will receive an email with your specific reservation entry code.

Guest Starter Supplies

When you arrive at your Bluefish home, we want to ensure you feel confident that you have everything you’ll need to settle in. Upon arrival, all properties are stocked with surface cleaning supplies for the kitchen and bathrooms, 2 rolls of wrapped toilet paper/bathroom, 2 rolls of paper towels, trash bags, individually wrapped sponge, individually wrapped laundry detergent and dishwasher packets, and individually wrapped bar soaps at every sink.

We also offer grocery shopping and delivery services so you can arrive to a fully stocked kitchen. To schedule, please contact us at: escape@bluefishvacations.com. A list of local grocery stores close to your rental can also be found in your Welcome Binder upon check-in. Harbor Country’s local grocery store, Barney’s offers curbside pick-up Monday through Thursday, and delivery is available for guests staying at our New Buffalo properties.

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