Your Stay, Your Way
As a locally owned and family operated business, we’ve had the honor of welcoming guests to Harbor Country for over 20 years. From selecting the perfect getaway, to curating unique, local experiences, our Bluefish Guest Services team is dedicated to helping you plan a memorable stay.
Guest Reservation Portal
We created a guest portal to keep everything about your upcoming stay in one spot. Our portal provides direct communication with the property manager and the ability to see reservation details, billing information, house logistics, driving and parking recommendations, and more. It also provides local amenities, restaurants, and activities in the area, as well as the ability to book Concierge Services. You also can use the portal for real-time check-in and check-out, and share reservation details with members of your travel group.
Guest Supplies
Upon arrival, your property will be stocked with supplies to use throughout your stay. Stocked supplies include surface cleaners, toilet paper, paper towels, trash bags, sponge, dishwasher packets, laundry detergent and soap bars. Any supplies beyond these are to be brought by the guest.
Housekeeping
Our goal is to impress every guest with industry-leading quality of service in every corner of the home. Each Bluefish property is assigned a dedicated housekeeping team who cleans the home after every guest check out, following cleaning and disinfecting protocols recommended by the CDC and WHO to clean between guests. Our cleaning policies and procedures also follow the SafeCommunity guidelines. Linens and towels are freshly laundered to recommended CDC standards at our state-of-the-art off-site facility.
Maintenance
Ensuring that each home is properly maintained is our primary responsibility. Each Bluefish property is assigned a Maintenance Technician who does an inspection of the property prior to each guest arrival. We also have an on call Maintenance Technician 24 hours a day for any emergency that might arise during your stay.
Concierge Services
You’ve found the perfect home. Now let us help you plan the perfect vacation. Vacation is about more than fun. From grocery delivery and stocking to delivering a charcuterie board and wine prior to your arrival, let our Bluefish Concierge Team personalize your stay. For additional information, check out our Concierge Services page.